Incident Response

ADGovCERT follows international best practices in providing Incident Response Service to the Abu Dhabi Government Entities. The Incident Response is Service is delivered with SLAs supported by Operational KPIs. The Incident Response process spans the Standard Operating Procedures for Incident Handling, Incident Containment,Investigation and Analysis of incidents, Management of Incident Response and Communication and Overseeing Incident Resolution and Recovery sub process that form a part of the Manage Security Incidents Process.