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Rahal e-Gas card allows national and expatriate families and individuals to buy LPG cylinders at subsidised rates. Applicants need to pay AED 50 as processing fees for the issuance of the card and deposit a minimum amount of AED 100 in the card, which can be used when purchasing LPG cylinders.
Apply for additional electricity meter for public or private property in Al Ain.
Apply for Additional Electricity Meter
Add an account to the key payment entity upon a government or VIP request to pay the bill.
Apply for customer category modification
Obtain the electricity loads approval
Request a permanent connection of an electricity cable to your project sites.
Request a work order to shift electricity services and assets
Apply for Removal of Electricity Connections
Get a temporary electricity connection for condolence tent
Cancel a payee account upon request from the government or a VIP request.
Apply for cancelling an account from the payer
Apply for Change of Customer Category
Apply for closing an account
Apply for Bill Payment Service
Recover/transfer your credit balance
Apply to register for critical medical conditions
Request approval for the electrical load at the project or public/private property in Al Ain
Apply for activation and connection of electricity services
Request to Upgrade electricity load
Apply for shifting the electricity meter
Apply for moving an existing electricity meter to another place for the public or private project in Al Ain.
Request activation of the electricity supply to private or public projects in Al Ain city.
Request a clearance certificate that states the public or the private property in clear of electricity services.
Apply for a quotation for the relocation of external electricity connections
Apply for inspecting internal electricity wiring
Request an inspection visit from Al Ain Distribution Company to check the internal installations and to verify its conformity with the standards.
Apply for approving internal electrical drawings
Apply for an instant licence for an electricity distribution limited to self-supply
Apply for a Small-scale Electricity Distribution Licence for Self-supply only
Apply for an Instant Licence for Electricity Generation limited to Self-supply
Apply for an Electricity Generation Small-scale Licence limited to self-supply
Apply for an Electricity Generation through Solar Energy Small-scale Licence limited to Self-supply
Apply for an Instant Licence for Electricity Storage limited to self-supply
Apply for a Small-scale Licence for Electricity Storage limited to self-supply
Apply for an Instant Licence Electricity Supply, Sale, Purchase Licence limited to Self-supply
Apply for an instant licence for electricity generation through solar energy limited to self-supply
Open a new customer account if you have a lease or a letter of allocation as per the applicable agreements and procedures.
Register a New Account
Postpone payment or pay the overdue amounts on an instalment agreement according to the applicable rules in Al Ain Distribution Company
Request for reconnection of services for maintenance
Apply to be registered in social affairs exemptions
Register in social affairs exemptions
Register yourself as a sensitive health case in the Billing System to avoid electricity and water service disconnection.
Apply for removal of electricity meters from the system and the site
Apply for Removal of Temporary Electricity Meter
Submit an electricity emergency case
Apply for a refund or transfer of balance
Get electrical services clearance certificate
Request permanent removal of electricity line with the meter at your project or public/private property in Al Ain.
Apply for transferring electricity lines that belong to Al-Ain Distribution Company to avoid cutting across the project site or the public/private property
Apply for internal electrical drawing approval for public/private property in Al Ain
Get the latest meter reading before the disconnection of energy supply.
Request a quotation for the relocation of power service and installations at your project or the public/private property in Al Ain.
Request temporary disconnection of electricity service for maintenance or any other purposes.
Apply for a temporary electrical line connection for new projects and events
Submit a request to recover items held in custody for a criminal case, which possession has not deemed an offence.
Apply for installment or postponement of payment
Request extension of permanent electricity connections from the source, and the installation of meters at public/private property in Al Ain
Request temporary power connections for funeral tents in Al Ain city area.
Provide your feedback and suggestions for the development of services
Apply for temporary disconnecting electricity service
Apply for the provision of a temporary electricity line for under-construction projects and temporary land
Remove the temporary electrical meter from the property after completion of the project or the event (wedding parties or exhibitions) in Al Ain.
Apply for a Certificate to Whom It May Concern
Apply for bill payment service
Apply for an Instant Licence to conduct any of the sewerage services activities for Self-supply only
Apply for a Small-scale Licence to conduct any of the Sewerage services activities - limited to self-supply
Apply for Revocation to an instant Licence issued to conduct any of the Sewerage/Wastewater activities
Apply for a modification to a current instant Licence issued to conduct any of the Sewerage/Wastewater service activities
Renew sewerage services instant licence for another year.
Apply for an extension to a Sewerage Services Small Scale Licence
Apply for a modification to a current Small-Scale Sewerage/Wastewater Services Licence
Apply for licence revocation to a small-scale licence issued to conduct any of the sewerage/wastewater services
Add account to the payer
Apply for an additional water meter for the public or your private property in Al Ain.
Apply for internal water supply inspection
Apply for Permanent Water Connection to new buildings
Apply for Removal of Water Meters
Apply for the removal of temporary water meters and pipelines from projects and temporary land.
Request permanent removal of water service connection from the main network
Apply for shifting of a water meter
Apply for Temporary Disconnection of Water Service
Apply for a temporary water connection
Request consultations on electricity- and water-related consumption knowledge and rationalisation technologies.
Define an amount for the daily water consumption and the expected point where water is connected
Request shifting your water pipelines and assets to a new place
Apply for Water Supply Activation
Pay your bills through the payment channels available from Al Ain Distribution Company
Apply for the cancelation of tanker cards (Ghadeer Card)
Cancel your Oyoon Card to revoke the registration of drinking water tank in Nama and Al Murkhanya stations in Al Ain.
Get a certificate to prove there is/is not an effective account in the company's system or to prove the date of electricity/water connection.
Increase the size of the water supply line at the public or private property in Al Ain.
Request information about the company's services and get responses to your queries.
Request a field visit to inspect your internal water installations (reservoirs, pumps, filters or meters) at the public or private property in Al Ain.
Request extension of a permanent waterline from the main to the private or public property in Al Ain city.
Get a supervision fees quotation to shift water services & assets
Apply for the issuance of the tanker card (Ghadeer Card)
Renew your Oyoon Card to continue using the drinking water tank from Nama and Al Murkhanya stations in Al Ain after the inspection test.
Submit an emergency water case
Apply for internal water drawing approval for your property.
Apply for internal water supply drawings approval
Get a quotation for transferring the water services to the new public and private property.
Apply for registering in Oyoon Card to fill the water tanks that passes inspection tests in Nama and Al Murkhanya stations in Al Ain
Apply for an additional water meter
Request removal of temporary water meter after the completion of work at a project or public/private property in Al Ain.
Submit your complaints and follow up to get the appropriate solutions.
Request a temporary disconnection of water services for maintenance or any other purposes.
Apply for temporary water connection for the projects under construction.
Apply for Upgrading the water connection and meter
Request moving or transferring water supply lines and assets away from a project location.
Move the water meter to a new place in any public or private property in Al Ain.
Request a clearance certificate that states your site is clear of water services or underground lines for the public or private property in Al Ain.
Renew your tanker card (Ghadeer Card)
Complete your water connection requirements at the private or public projects for the service autoactivation.